Privacy 

Policy

Limitless Real Estate Ltd (referred to in this Policy as “Limitless Real Estate”, “we”, “us”, or “our”) recognises the importance of protecting personal information and respecting individuals’ privacy rights. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you engage with Limitless Real Estate—whether through our websites, digital platforms, or by utilising our real estate services and related offerings (collectively, our “Services”).

By accessing our websites, communicating with us, or using any of our real estate Services, you acknowledge that you have read and agree to the terms of this Privacy Policy. This Policy may be updated periodically, and we encourage you to review it regularly. Continued use of our Services constitutes your acceptance of any updates.

We are committed to ensuring your personal information is handled in accordance with:

• The Privacy Act 2020 (NZ), including the 13 Information Privacy Principles;
• Any other applicable privacy codes or regulations in New Zealand; and
• Any relevant laws in other jurisdictions in which we operate.

For queries related to privacy practices outside New Zealand, please contact us directly.

“Personal information” refers to any data (in any format) that can identify you or could reasonably be used to identify you—such as your name, address, contact details, or other identifying information.

Information You Provide to Us:

• Contact Details – Name, email address, phone number, physical address, etc.
• Real Estate Information – Property interests, listings, offers, inspections, and transaction-related details.
• Communication Records – Emails, phone calls, messages, or social media interactions.
• Account or Profile Details – Information provided during registration, enquiries, appraisals, or digital sign-ups.
• Identification Verification – Driver licence or other government-issued ID (as required).
• Payment Information – Credit card or banking details via secure third-party providers.
• Surveys or Promotions – Information supplied via contests, feedback forms, or market research.

Information Collected Automatically:

• Usage Data – How you interact with our website or Services.
• Device and Analytics Data – IP address, browser, operating system, etc., often through tools like Google Analytics.
• Location Information – IP-based location or GPS (if enabled).
• Cookies and Tracking Technologies – Used for personalisation, advertising, analytics, and session management

Information from Third Parties:

• Property and Market Data – From public sources or property databases.
• Linked Services – With your permission, platforms like Google may share relevant profile data.
• Background Checks – Where permitted by law and with your consent.
• Partner or Public Sources – Marketing partners, online databases, or public records.

If you supply personal information about someone else (e.g., a client or lead), you confirm that:

• You have obtained their consent (or have lawful grounds) to provide their information to us; and
• They have agreed to this Privacy Policy or been informed of its terms.

We use personal information to:

Deliver and Improve Services

• Conduct appraisals, manage listings, facilitate transactions.
• Communicate with you and personalise content.
• Analyse usage and feedback to improve our platforms.

Communications and Marketing

• Respond to enquiries and customer support.
• Send administrative messages or service updates.
• Send direct marketing (unless opted out).

Compliance and Risk Management

• Meet legal obligations (e.g., AML compliance).
• Prevent fraud, enforce agreements, and resolve disputes.

Business Operations

• Internal auditing, accounting, and analytics.
• Staff training and quality assurance.
• Business transitions (e.g., mergers, asset transfers).

We may disclose personal information to:

• Our Employees and Agents – For delivering our Services.
• Third-Party Service Providers – For IT, marketing, payments, analytics, or administrative support.
• Marketing Partners – If you have not opted out of marketing.
• Legal Authorities – If required by law or to protect legal rights.
• Business Transfers – In the event of sale, merger, or restructure.

We use cookies, pixels, and similar technologies to:

• Recognise return visitors and personalise experiences;
• Track usage for performance insights; and
• Deliver relevant ads.

 

You may adjust cookie settings in your browser, though this could affect functionality.

You may request access to or correction of your personal information. Please contact us using the details below. If access involves complex collation, we may charge a reasonable administrative fee.

You may unsubscribe at any time from marketing communications by:

• Clicking the unsubscribe link in emails; or
• Contacting us via the details below.

 

Administrative communications (e.g., service notices) may still be sent even after opting out of marketing.

Some of our service providers may be located outside New Zealand. In such cases, we take reasonable steps to ensure any transferred personal information is adequately protected, in accordance with NZ privacy standards.

We implement security measures to protect your personal information, including:

• Password encryption and secure payment gateways;
• Restricted access to sensitive data; and
• Regular reviews of our data handling practices.

 

However, no system is entirely immune to risk. You transmit data at your own risk.

We retain personal information only for as long as required for the purposes outlined in this Policy, unless a longer retention period is required by law or necessary for legitimate business purposes.

If you believe your privacy has been breached, please contact us. We will respond promptly and aim to resolve the issue efficiently. You may also contact the Office of the Privacy Commissioner in New Zealand if unsatisfied.

If you believe your privacy has been breached, please contact us. We will respond promptly and aim to resolve the issue efficiently. You may also contact the Office of the Privacy Commissioner in New Zealand if unsatisfied.

Our website or Services may contain links to third-party platforms. We are not responsible for the privacy practices or content of those websites. We encourage you to review their policies directly.

If you have questions or wish to make a privacy request or complaint, please contact:

 

Privacy Officer – Limitless Real Estate

Post: 639 Great South Road Manukau 2104

Email: admin@limitlessrealestate.co.nz

This Privacy Policy may be updated from time to time. The latest version will be available on our website.